Terms of Use

Article 1 (Purpose)

These Terms and Conditions are the rights, obligations and responsibilities of cyber malls and users in using Internet -related services (hereinafter referred to as “Services”) provided by PCINS (hereinafter referred to as “Mall”) operated by PCINS (e -commerce business). The purpose is to define the matters.

Article 2 (Definition)

① “Mall” refers to a virtual business place that sets the goods or service (hereinafter referred to as “goods, etc.”) to provide users with information and communication facilities such as computers to trade goods such as goods or services. It is also used in the sense of operators that operate cyber malls.

② “User” refers to members and non -members who access the “Mall” and receive the services provided by “Mall” according to these agreements.

③ “Member” is a person who registers the “Mall” by providing personal information to “Mall”, and is a person who can continue to receive the information of “Mall” and continue to use the services provided by “Mall”.④ “Non -member” means a person who uses the service provided by “Mall” without joining the member.

Article 3 (Explanation, explanation and revision of terms and conditions, etc.)

① “Mall” shall be the contents of these agreements, the name of the company, the name of the office, the address of the branch (including the address where you can handle the complaints of consumers) Post on the initial service screen of “Mall” so that users can easily know the sales business report number and personal information management responsibility.However, the contents of the terms and conditions can be made to see the user through the connection screen.

② The “Mall” provides a separate connection screen or a pop -up screen so that users can understand important contents such as withdrawal, delivery liability, and refund conditions among the contents set in the terms and conditions set before the user agrees to the terms. You must get confirmation.

③ “Mall” does not violate related laws such as laws on consumer protection in e -commerce, laws on regulations on the terms of terms, basic laws of electronic transactions, electronic signatures, and promotion of information and communication networks, laws on visits, and consumer protection laws In the extent that you can revise these Terms and Conditions.

④ In the case of amendment of these terms and conditions, the date of application and the reason for the revision shall be specified and announced with the current terms and conditions from 7 days before the application date to the day before the date of application.However, if the terms and conditions are disadvantaged to the user, it is notified for at least 30 days of preliminary grace period.In this case, “Mall” is clearly compared with the contents of the revision and the contents after the revision so that the user is easy to understand.

⑤ In the case of amendment of these Terms and Conditions, the amendment is applied only to the contracts concluded after the application date, and the terms and conditions of the amendment shall be applied to the contract already concluded.However, if the user who has already signed the contract is sent to the “Mall” within the notice period of the amendment agreement under paragraph 3 and receives the consent of “Mall”, the amendment provision Applicable.

(6) Regarding the matters not specified in this agreement and the interpretation of these agreements, the laws on consumer protection in e -commerce, etc. Follow.

Article 4 (Provision and Change of Service)

① “Mall” performs the following work:

ﾷ Provide information on goods or services and sign a purchase contract

ﾷ Shipping of goods or services that have been concluded

ﾷ Other tasks set by the “mall”

② “Mall” is a change of goods or technical specifications of goods or technical specifications.In this case, the contents and provisions of the changed goods or services are specified immediately to the place where the contents of the current goods or service are posted.

③ If the contents of the service that have been signed with the user are provided by the “Mall” to be sold out of stock or change of technical specifications, the reason shall be immediately notified to the user.

④ In the case of the preceding paragraph, the “mall” compensates for damages suffered by the user.However, this is not the case if the “mall” proves that there is no intention or negligence.

Article 5 (Suspension of Service)

① “Mall” may temporarily suspend the provision of the service if there are reasons such as repair and replacement and failure of information and communication facilities such as computers.

② “Mall” shall compensate for damages suffered by the user or third party due to the temporary suspension of the provision of the service for the reason of paragraph (1).However, this is not the case if the “mall” proves that there is no intention or negligence.

③ If the service cannot be provided due to the conversion of business stocks, the abandonment of the business, and the integration between companies, the “mall” shall be notified to the user in the manner prescribed in Article 8 Rewards.However, if the “mall” does not notify the compensation criteria, the users’ mileage or reserves will be paid to the user in in kind or cash corresponding to the currency value used in the “mall”.

Article 6 (Membership Registration)

① The user shall apply for membership by entering the membership information according to the membership form set by “Mall” and expressing its intention to agree to these terms and conditions.

② “Mall” shall be registered as a member unless the following applications are not included in the following subparagraphs.

ﾷ If the applicant has previously lost its membership in accordance with Article 7 (3) of this Terms and Conditions, it is only three years after the loss of membership under Article 7 (3). If obtaining, exception is an exception.

ﾷ If the registration contents are false, listen, or other members, registration as other members is considered to be significantly interfering with the technology of “mall”

③ The establishment of a member’s signing contract is the time when the approval of “Mall” reaches the member.

④ If the member has a change in the registration matters under Article 15 (1), the member shall notify the change of the “mall” immediately by e -mail or other methods.

Article 7 (Membership withdrawal and loss of qualifications, etc.)

① Members can request the “mall” at any time, and the “mall” immediately handles the membership withdrawal.

② If a member falls under any of the following reasons, “mall” may restrict and suspend member qualifications.

ﾷ If you register a false content when you apply for subscription

ﾷ If the member does not pay the debt paid by the member in connection with the price of goods purchased using the “mall” and the use of “mall”

ﾷ In case of threatening e -commerce order, such as interfering with other people’s “mall” or stealing it.

ﾷ In case of prohibiting laws or these agreements or contrary to public service by using ﾷ Mall “

③ After the “Mall” restricts and suspends the membership, if the same act is repeated more than two times or the reason is not corrected within 30 days, the “mall” may lose its membership.

④ If “Mall” loses its membership, the membership registration is terminated.In this case, the member will notify the member and give it a chance to call for at least 30 days to the end of the membership registration.

Article 8 (Notice to Members)

① If “Mall” gives notice to the Member, it may be done by the Member’s designated e-mail address or messenger by agreement with “Mall” in advance.

② In the case of notification to a large number of unspecified members, “Mall” may be substituted for individual notifications by posting them on the “Mall” notice for at least one week: Provided, That matters that have a significant impact on the member’s transaction shall be notified individually.

Article 9 (Application for purchase)

The “Mall” user shall apply for purchase on the “Mall” by the following or similar means, and the “Mall” shall provide the following information in an easy-to-understand manner when the user applies for purchase: Provided, That the application of subparagraphs 2 through 4 may be excluded in the case of a member.

ﾷ Search and selection of goods, etc

ﾷ Enter name, address, phone number, e-mail address (or mobile phone number), etc

ﾷ Check the details of the terms and conditions, services with limited right to withdraw subscription, and the burden of expenses such as delivery and installation costs

ﾷ an indication that you agree to these terms and conditions and confirm or reject the above subparagraph 3. (e.g., mouse click)

ﾷ Consent to the application for purchase of goods, etc. and confirmation or confirmation of “mall”

ﾷ Selection of payment method

Article 10 (Construction of Contract)

① The “Mall” may not accept the purchase application under Article 9 if it falls under any of the following subparagraphs: Provided, That where a contract is concluded with a minor, the minor himself/herself or his/her legal representative shall notify him/her that the contract may be canceled without obtaining the consent of the legal representative.

If there is a false, omission of entry, or a typo in the contents of the ﾷ application

ﾷ Where a minor purchases goods and services prohibited by the Juvenile Protection Act, such as cigarettes and alcohol

ﾷ Where it is deemed that acceptance of other purchase applications is significantly hindered by the “mall” technology

② It is deemed that the contract was concluded when the consent of “Mall” reached the user in the form of a notification of receipt under Article 12 (1).

③ The expression of consent of the “Mall” shall include information on the confirmation of the user’s purchase application and the availability of sales, cancellation of correction, etc. of the purchase application.

Article 11 (Payment Method)

The payment method for goods or services purchased in the “Mall” may be made in any of the following ways: Provided, That the “Mall” shall not be collected by adding any nominal fee to the price of goods, etc. for the user’s payment method.

ﾷ Transfer of various accounts such as phone banking, Internet banking, mail banking, etc

ﾷ Payment of various cards, such as prepaid cards, debit cards, credit cards, etc

ﾷ Deposit without an online bankbook

ﾷ Payment by electronic money

Payment upon receipt of ﾷ

Payment by points paid by “Mall”, such as ﾷ mileage

ﾷ Payment by gift certificates contracted with “Mall” or recognized by “Mall”

ﾷ Payment by other electronic payment methods, etc

Article 12 (Notification of receipt confirmation, change and cancellation of purchase application)

① “Mall” notifies the user of receipt confirmation when there is a user’s purchase application.

② A user who has received a notice of confirmation of receipt may immediately request a change or cancellation of the purchase application after receiving the notice of confirmation of receipt, if there is a discrepancy in the expression of intention, etc., and the “Mall” shall be processed in accordance with the request without delay if the user requests it before delivery: Provided, That where payment has already been made, the provisions concerning withdrawal of subscription, etc. under Article 15 shall be followed.

Article 13 (Supply of goods, etc.)

① The “Mall” shall take necessary measures, such as custom-made, packaging, etc., to deliver goods, etc. within seven days from the date of subscription, unless otherwise agreed with the user on the timing of supply of goods, etc. Provided, That where the “Mall” has already received all or part of the price of goods, etc., measures shall be taken within two business days from the date of receipt of all or part of the price. In this case, the “Mall” shall take appropriate measures so that users can check the procedures and progress of the supply of goods, etc.

② The term “mall” indicates the means of delivery, the person responsible for the delivery cost by means, the delivery period by means, etc. for the goods purchased by the user. If the term “mall” exceeds the contracted delivery period, the user shall compensate for the damage caused therefrom: Provided, That this shall not apply where the “mall” proves no intention or negligence.

Article 14 (Refund)

When the goods, etc. requested by the user cannot be delivered or provided due to reasons such as out of stock, the “Mall” shall notify the user of the reason without delay, and if the payment of the goods, etc. is received in advance, the refund shall be made or necessary measures shall be taken within two business days from the date of receipt of the payment.

Article 15 (withdrawal of subscription, etc.)

① A user who has entered into a contract for the purchase of goods, etc. with the “Mall” may withdraw his/her subscription within seven days from the date of receipt of a document on the details of the contract under Article 13 (2) of the Act on the Protection of Consumers in Electronic Commerce, etc. (If the supply of goods, etc. is made later than the time of receipt of the document, it means the date on which goods, etc. are supplied or the supply of goods, etc.) Provided, That where the withdrawal of subscription is otherwise provided for in the Act on the Protection of Consumers in Electronic Commerce, etc., the provisions of the same Act shall apply.

② Users cannot return or exchange goods if they fall under any of the following subparagraphs when they receive goods, etc.

ﾷ Where goods, etc. are lost or damaged due to a cause responsible to the user (however, where packaging, etc. is damaged to confirm the contents of goods, etc., the subscription may be withdrawn)

ﾷ Where the value of goods, etc. has significantly decreased due to the use of users or partial consumption

ﾷ Where the value of goods, etc. has significantly decreased to the extent that it is difficult to resell them over time

ﾷ In a case where reproduction is possible with goods, etc. having the same performance, the original packaging of goods, etc. is damaged

③ In the case of paragraph (2) 2 through 4, users’ withdrawal of subscription is not restricted unless measures such as specifying the fact that the “mall” is restricted in advance in a place where consumers can easily see the withdrawal of subscription or providing trial products are not taken.

④ Notwithstanding the provisions of paragraphs (1) and (2), if the contents of goods, etc. are different from the contents of the display or advertisement or are performed differently from the contents of the contract, the user may withdraw the subscription, etc. within three months from the date of receipt of the relevant goods, etc., and within 30 days from the date of knowing or knowing the fact.

When using our mall, please check the “return/exchange” carefully before using it.

【Return】 Please contact us within 14 days of delivery. Please note that except for damage to the product itself and initial defects during delivery, return after opening and cancellation after delivery cannot be accepted due to customer circumstances. (* Some items marked “Returnable” are excluded.)

We are aware that shipping boxes (e.g., shipping cardboard boxes with our logo and manufacturer packaging of large products) are for product protection. Therefore, minor damage that does not affect the product itself, such as dust, dents, and seals on the box, is not included in the initial defect. If you find serious damage to the shipping box, please contact us immediately without moving the product as it is, as there is a possibility of a transport accident. Returns of products purchased at the customer’s convenience are only accepted if the product is not opened or unwrapped. Returns and exchanges for inconveniences (usually referred to as compatibility) occurring on certain devices are not acceptable.

Even if the underwear is not opened, it cannot be returned depending on the product.

Some products, such as household items and sports items, may not be in boxes, packages, or plastic bags, but the following conditions may not be returned in some cases.

-If a box, package, plastic bag, etc. is opened (there is an opening mark) 

-If you think there has been a use or inspection 

-If the tag is disconnected 

-When the size is wrong 

-When color, shape, texture, etc. are different from customer expectations 

-When the goods are dirty or damaged due to re-transport (movement) or handling problems after arrival 

-If the box, package, contents, etc. of the product are dirty or damaged when the customer handles the box or product in any way 

-In case of lack of boxes, packages, accessories, etc 

-If there are other non-returnable items 

※ You can’t get a return without prior notice

Returns and exchanges for some custom-made, parallel imported, sold, and other items listed as non-returnable on the separate page are not acceptable. 

[About return method, return shipping fee, etc.] Please contact us within 7 days of delivery for return. Please return the product within 7 days of delivery after we contact you. 

If you are unable to confirm your arrival within 7 days of receiving our notice, we may not be able to accept your return. When returning your items, put them in the shipping box instead of an envelope or envelope so that they do not get dirty. If your product box is badly dirty, you may not be able to accept your return.

In the case of a return due to the customer’s circumstances, the customer may have to pay various expenses separately. 

[About product exchange] We do not accept any product exchange due to the customer’s circumstances.

[About Refund] After checking the returned product, we will proceed with the refund process. However, if there are any signs of opening, no return will be accepted. Regarding the refund of the product price, in the case of credit card payment, the payment will be canceled, but it will be deposited within 3 to 4 business days after cancellation. In addition, in the case of bank transfer or payment, the deposit will be made to the customer’s designated account within 7 days. In this case, please let us know the deposit address by email, phone, or fax. In the case of a return due to the customer’s circumstances, the refund is the amount deducted from the shipping fee, VAT, and remittance fee.

[Caution] We are not responsible for any damage, dents, scratches, etc. that will be contacted after moving (such as moving or other goods due to customer circumstances) if the received product moves from the address delivered to another address due to customer circumstances. Please make sure to check when the product arrives.

If there is a defect in the delivered product, please contact us immediately (within 7 days from delivery) at the address below. Please understand that we cannot accept applications after closing.

* If you are unable to prepare a replacement due to a limited quantity or a finished product, we will refund it. The refund method is bank transfer.

In addition, we are not responsible for direct or indirect damage (time, effort, mental damage, money, etc.) caused by damage, dents, scratches, etc.

Article 16 (Effect of Withdrawal of Subscription, etc.)

① The “Mall” shall refund the price of goods, etc. already paid within three business days when goods, etc. are returned from the user. In such cases, when the “Mall” delays the refund of goods, etc. to the user, the delayed interest calculated by multiplying the delayed period by the delayed interest rate determined and publicly announced by the Fair Trade Commission shall be paid.

② In refunding the above payment, “Mall” requests the business operator who provided the relevant payment method to suspend or cancel the request for the payment of goods, etc. without delay when the user pays the payment of goods, etc. through a payment method such as credit card or electronic money.

③ In the case of withdrawal of subscription, etc., the user shall bear the expenses necessary for the return of the supplied goods, etc. The “Mall” shall not claim a penalty or compensation for damages from the user for the reason of withdrawal of subscription, etc. Provided, That in the case of withdrawal of subscription, etc. because the contents of the goods, etc. are different from the contents of the indication or advertisement, or because they are executed differently from the contents of the contract, the expenses necessary for the return of the goods, etc. shall be borne by the “Mall”.

④ When a user is provided with goods, etc., the “Mall” clearly indicates who is responsible for the cost when withdrawing the subscription.

Article 17 (Personal Information Protection)

① The “Mall” collects the minimum amount of information necessary for the execution of the purchase contract when collecting information from users. The following matters shall be mandatory and other matters shall be optional.

ﾷ name

ﾷ address

ﾷ phone number

ﾷ Hope ID (for members)

ﾷ Password (for members)

ﾷ E-mail address (or mobile phone number)

ﾷ Personal customs clearance code

② When “Mall” collects personal information that can be personally identified by the user, the consent of the user must be obtained.

③ The personal information provided shall not be used for any purpose other than the intended purpose or provided to a third party without the consent of the relevant user, and all responsibilities shall be “Mall”: However, exceptions are made in the following cases.

ﾷ For delivery, the shipper is informed of the minimum user’s information (name, address, phone number) required for delivery

ﾷ When it is necessary for statistics preparation, academic research, or market research and provides a particular individual in an indistinguishable form

ﾷ Where it is necessary for the settlement of payment due to the transaction of goods, etc

ﾷ Where identification is necessary for the prevention of theft

ﾷ Where there is an unavoidable reason necessary under the provisions of the Act or the Act

④ Where “Mall” requires the consent of the user pursuant to paragraphs (2) and (3), the person in charge of personal information management (affiliated, name and phone number, and other contact information), the purpose of collecting and using information, the matters related to the provision of information to a third party (the person provided, the purpose of the provision and the details of the information to be provided) shall be specified or notified in advance, and the user may withdraw this consent at any time.

⑤ The user may request the reading and error correction of his/her personal information at any time, and the “Mall” shall be obliged to take necessary measures without delay. If the user requests correction of the error, the “Mall” shall not use the personal information until the error is corrected.

⑥ The “Mall” shall minimize the number of administrators for the protection of personal information and shall be fully responsible for the loss, theft, leakage, tampering, etc. of the user’s personal information, including credit cards, bank accounts, etc.

⑦ “Mall” or a third party who receives personal information from him/her shall destroy the personal information without delay when the purpose of collecting or receiving the personal information is achieved.

Article 18 (Obligation of “Mall”)

① The “Mall” shall do its best to provide goods and services continuously and stably as prescribed by the Act and these Terms and Conditions do not prohibit or act contrary to public order and morals.

② Mall shall have a security system to protect users’ personal information (including credit information) so that users can use Internet services safely.

③ The “Mall” shall be responsible for compensation for goods or services when a user suffers damage by performing unfair labeling and advertising activities prescribed in Article 3 of the Act on Fair Labeling and Advertising.

④ “Mall” does not send commercial e-mails for commercial purposes that you do not want.

Article 19 (Obligation to ID and password of members)

① Except in the case of Article 17, the members are responsible for the management of IDs and passwords.

② Members should not allow third parties to use their ID and password.

③ If a member recognizes that his/her ID and password have been stolen or is being used by a third party, he/she should immediately notify the “Mall” and follow the guidance if there is a “Mall” notice.

Article 20 (Obligation of Users)

The user should not.

Registration of false information when applying for or changing ﾷ

ﾷ theft of other people’s information

ﾷ Change the information posted on the “Mall”

ﾷ Transmission or publication of information (computer program, etc.) other than the information prescribed by the “Mall”

ﾷ “Mall” and other infringement on intellectual property rights, such as copyrights of third parties

ﾷ “Mall” or other acts that damage the reputation of third parties or interfere with their work

ﾷ Disclosure or posting of obscene or violent messages, videos, voices, or other information contrary to public order and morals on the Mall

Article 21 (Relationship between “Mall” and “Mall” to be connected)

① If the parent “mall” and the child “mall” are connected by a hyperlink (for example, the object of the hyperlink includes letters, pictures, and moving images), the former is called the linked “mall” (website) and the latter is called the linked “mall” (website).

② The consolidated “mall” shall not be liable for guarantees for transactions with users by means of goods, etc. provided independently by the connected “mall” in the initial screen or pop-up screen at the time of connection.

Article 22 (Restrictions on the attribution and use of copyrights)

① Copyright and other intellectual property rights for works created by “Mall” belong to “Mall”.

② The user shall not reproduce, transmit, publish, distribute, broadcast or use the information to which intellectual property rights belong to the “Mall” among the information obtained by using the “Mall” for commercial purposes or to use it to a third party without prior consent from the “Mall”.

③ “Mall” shall notify the relevant user of the use of the copyright attributable to the user in accordance with the agreement.

Article 23 (Dispute Resolution)

① Mall shall establish and operate a damage compensation processing organization to reflect legitimate opinions or complaints raised by users and to compensate for the damage.

② The “Mall” shall deal with complaints and opinions submitted by users preferentially: Provided, That if it is difficult to process promptly, the user shall be immediately notified of the reason and the processing schedule.

③ If a user applies for damage relief in connection with an e-commerce dispute between the “Mall” and the user, it may be subject to the mediation of the dispute mediation agency commissioned by the Fair Trade Commission or the Mayor/Governor.

Article 24 (Judicial and Compliant Act)

① A lawsuit regarding an e-commerce dispute between the “Mall” and the user shall be based on the address of the user at the time of filing, and if there is no address, it shall be under the exclusive jurisdiction of the district court having jurisdiction over the residence. However, if the address or residence of the user is not clear at the time of filing, or if a foreign resident is a foreign resident, it shall be filed with the competent court under the Civil Procedure Act.

② Korean law applies to e-commerce litigation filed between “Mall” and the user.

ﾷ Announcement Date: December 1, 2023

Effective date of ﾷ: December 15, 2023